Terms and Conditions for Flintron
Effective date: 05th June 2026
These Terms and Conditions govern your access to and use of the website https://flintron.com/ and any products, services, content, features, or transactions offered by Flintron (“we,” “us,” “our”). By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms and Conditions, you must not use our website or purchase our products.
1. Company information
Flintron is an ecommerce business that offers electronics and related products to customers across Europe and other supported regions through an online shopping model that may involve third-party fulfillment or dropshipping partners.
Business name: Flintron
Website: https://flintron.com/
Email: support@flintron.com
Address: Blendas gata 61, Hisings Backa, Västra Götaland County, Sweden
Phone: +46 70 406 1913
2. Eligibility to use the site
By using our website, you confirm that you are at least the age of majority in your country or that you are using the website under the supervision of a parent or legal guardian. You also confirm that all information you provide to us is accurate, complete, and current.
You may not use our website for unlawful purposes, fraudulent activities, or any activity that could damage the website, interfere with other users, or violate applicable law.
3. Our products and services
We sell electronics, accessories, and related products through our website. Product descriptions, images, specifications, prices, and availability are provided for convenience and may change at any time without notice.
Because some products may be fulfilled through third-party suppliers or warehouses, product packaging, delivery timelines, and minor product variations may differ from what you expect. We make reasonable efforts to ensure product information is accurate, but we do not guarantee that all descriptions, images, or specifications are error-free.
4. Orders and acceptance
When you place an order, you are making an offer to purchase the selected product(s) under these Terms and Conditions. Your order is not accepted until we confirm it by email, dispatch the order, or otherwise indicate acceptance.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear suspicious, incomplete, placed by resellers without permission, or affected by pricing errors, stock issues, or payment concerns.
5. Pricing and payments
Prices displayed on our website are shown in the currency stated on the product page or checkout page. Prices may include or exclude taxes depending on the destination country and applicable rules.
We accept the payment methods listed at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is true and complete. We use third-party payment processors to complete transactions, and your payment may be subject to their own terms and privacy policies.
If a pricing error is discovered before your order is accepted or fulfilled, we may contact you to confirm the correct price or cancel the order.
6. Shipping and delivery
We ship to supported destinations as displayed on our website. Delivery times are estimates only and may vary depending on product availability, warehouse location, customs, public holidays, carrier delays, or other factors outside our control.
Where applicable, your order may be shipped from a warehouse or fulfillment partner within Europe or from another location used by our supply chain. Once an order has been dispatched, responsibility for transit times typically shifts to the carrier, although your statutory rights remain unaffected.
If a parcel is delayed, lost, or returned because of incorrect address information provided by you, we may request additional charges for reshipping or handling where permitted by law.
7. Customs, duties, and taxes
For cross-border orders, customs duties, import taxes, VAT, or other fees may apply depending on the destination country and the shipping method used. Unless explicitly stated otherwise, such charges are the responsibility of the customer.
If customs authorities hold or reject a package because of incomplete or incorrect information provided by the customer, we are not responsible for resulting delays, extra charges, or non-delivery.
8. Returns and refunds
Our returns and refunds are governed by our separate Refunds & Returns Policy, which should be read together with these Terms and Conditions.
Unless otherwise stated in the Refunds & Returns Policy or required by law:
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Return requests must be made within the stated return period.
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Products must be returned in original or resaleable condition where applicable.
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Return shipping costs may be the customer’s responsibility unless the item was defective, damaged, or sent in error.
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Refunds may be issued to the original payment method after inspection and approval.
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Shipping charges, customs fees, and certain non-refundable costs may not be refunded where permitted by law.
Nothing in these Terms and Conditions limits your mandatory consumer rights under applicable law.
9. Damaged, defective, or incorrect items
If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible and provide your order number, photos, and a description of the issue. We may request additional evidence to assess the claim.
Depending on the circumstances and applicable law, we may offer a replacement, repair, partial refund, or full refund.
10. Account registration
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. You must notify us promptly if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms and Conditions or are involved in fraudulent, abusive, or unlawful activity.
11. User conduct
You agree not to:
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Use the website in any way that violates applicable law.
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Attempt to gain unauthorized access to our systems or user accounts.
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Interfere with website security, functionality, or performance.
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Submit false, misleading, abusive, or unlawful content.
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Copy, scrape, resell, or exploit website content without permission.
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Use the website for spam, malware distribution, phishing, or fraud.
We may investigate violations and take any action we consider appropriate, including refusing service or reporting unlawful conduct to authorities.
12. Intellectual property
All content on the website, including text, graphics, logos, product images, icons, layout, and design elements, is owned by Flintron or licensed to us and is protected by intellectual property laws.
You may view and use the website for personal, non-commercial shopping purposes only. You may not reproduce, distribute, modify, or commercially exploit our content without our prior written consent.
13. Product information and availability
We try to keep product availability and descriptions up to date, but we do not guarantee that every item will always be in stock or that all information will be error-free.
We may change product specifications, packaging, pricing, or availability at any time without prior notice. If an item becomes unavailable after you place an order, we may cancel the order and issue a refund.
14. Promotions and discount codes
Promotional offers, coupon codes, campaigns, and discounts may be subject to separate terms, expiration dates, minimum purchase requirements, or quantity limits. We may modify or cancel promotions at any time unless otherwise required by law.
Discounts cannot usually be combined unless explicitly stated.
15. Third-party services and links
Our website may include links to third-party websites, apps, payment providers, logistics partners, and other services. We are not responsible for the content, policies, or practices of those third parties.
Your interactions with third-party services are governed by their own terms and privacy policies.
16. Privacy and cookies
Your use of our website is also subject to our Privacy Policy and Cookie Policy, which describe how we collect, use, and protect personal data and how cookies are managed.
By using our website, you acknowledge that some data may be processed for order fulfillment, analytics, security, and customer support as described in those policies.
17. Limitation of liability
To the maximum extent permitted by law, Flintron shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
We do not exclude or limit liability where such exclusion or limitation would be unlawful, including liability for fraud, gross negligence, or mandatory consumer rights that cannot be waived.
18. Disclaimer
We provide the website and products on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee uninterrupted access, error-free operation, or that the website will always be free from viruses or harmful components.
Any advice, product recommendations, or information on the site is provided for general informational purposes only.
19. Indemnification
You agree to indemnify and hold harmless Flintron, its owners, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses arising from your misuse of the website, breach of these Terms and Conditions, or violation of any law or third-party rights.
20. Suspension and termination
We may suspend or terminate access to the website, cancel orders, or restrict account use at any time if we believe you have violated these Terms and Conditions, engaged in fraud, or created risk to our business, users, or partners.
Termination does not affect rights or obligations that arose before termination, including payment obligations, return handling, or legal claims.
21. Changes to these terms
We may update these Terms and Conditions from time to time to reflect changes in our business, services, or legal requirements. The revised version will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.
22. Governing law and disputes
These Terms and Conditions are governed by the laws of [Insert country/region], without prejudice to any mandatory consumer protection rights that apply in your country of residence.
Before starting formal legal action, we encourage you to contact us so we can attempt to resolve the issue informally. If you are an EU consumer, you may also have rights to use applicable consumer dispute resolution or online dispute resolution mechanisms.
23. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
24. Entire agreement
These Terms and Conditions, together with our Privacy Policy, Refunds & Returns Policy, Shipping Policy, and any other policies posted on the website, form the entire agreement between you and Flintron regarding your use of the website and purchases made through it.
25. Contact us
If you have any questions about these Terms and Conditions, contact us at:
Flintron
Email: support@flintron.com
Address: Blendas gata 61, Hisings Backa, Västra Götaland County, Sweden
Phone: +46 70 406 1913