Privacy Policy for Flintron
Effective date: 05th June 2026
Flintron (“we,” “us,” “our”) operates the website https://flintron.com/ and sells electronics and related products to customers in Europe and other supported regions. We respect your privacy and are committed to protecting your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (“GDPR”) where applicable.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, how long we keep it, and what rights you have regarding your information.
1. Who we are
The controller of your personal data is Flintron.
Contact details:
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Website: https://flintron.com/
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Email: support@flintron.com
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Address: Blendas gata 61, Hisings Backa, Västra Götaland County, Sweden
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Phone: +46 70 406 1913
2. Information we collect
We may collect the following categories of personal data when you visit our website, place an order, contact us, or interact with our services:
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Identity data, such as your name.
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Contact data, such as email address, phone number, billing address, and shipping address.
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Order data, such as products purchased, order number, payment status, delivery status, and return details.
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Payment-related data, such as payment method and transaction details. We do not store full card details if payment is processed by a third-party payment provider.
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Account data, such as login details, password, and order history if you create an account.
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Technical data, such as IP address, browser type, device type, operating system, language, and approximate location.
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Usage data, such as pages visited, clicks, referral source, and browsing activity on our site.
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Communication data, such as messages sent to customer support, reviews, or complaint details.
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Marketing preferences, such as whether you consent to receive promotions or newsletters.
We only ask for the information needed to process your order, provide customer service, maintain the website, and meet legal obligations.
3. How we use your data
We use personal data for the following purposes:
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To process and deliver your orders.
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To manage payment, refunds, and returns.
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To provide customer support and respond to inquiries.
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To send order confirmations, shipping updates, and service messages.
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To prevent fraud, abuse, and unauthorized transactions.
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To improve our website, products, and customer experience.
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To send marketing emails where permitted by law and where you have given consent or where we otherwise have a lawful basis.
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To comply with legal, tax, accounting, and regulatory obligations.
For ecommerce businesses serving Europe, it is important to explain clearly why each category of data is collected and used.
4. Legal bases for processing
If you are located in the EEA, UK, or another region where GDPR-style rules apply, we rely on one or more of the following legal bases:
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Contract: to process your order, arrange delivery, handle returns, and provide customer support.
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Consent: for optional marketing communications, cookie consent where required, and other situations where you choose to allow processing.
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Legitimate interests: to secure our website, prevent fraud, analyze performance, and improve our services, provided those interests do not override your rights.
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Legal obligation: to comply with tax, accounting, consumer-law, and recordkeeping requirements.
5. Sharing your data
We do not sell your personal data. We may share personal data only with trusted third parties when necessary to operate our business, including:
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Payment processors, to complete transactions securely.
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Shipping and logistics providers, to deliver your orders.
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Warehouses and fulfillment partners, including dropshipping suppliers, to prepare and ship products.
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Customer service and IT providers, to host, maintain, and support our systems.
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Analytics and advertising providers, where applicable and subject to your cookie choices.
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Professional advisers, such as accountants, auditors, lawyers, and insurers.
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Authorities or regulators, if required by law or to protect our rights.
Because marketplace often requires sharing order details with suppliers and carriers, your name, contact details, shipping address, and order items may be transmitted to those partners for fulfillment.
6. International transfers
Some of our service providers or fulfillment partners may be located outside your country, including outside the EEA or UK. When we transfer personal data internationally, we take appropriate safeguards to protect it, such as relying on standard contractual clauses or other legally recognized transfer mechanisms where required.
This is especially relevant for ecommerce stores that serve customers across Europe and may use cross-border payment, shipping, or analytics services.
7. Cookies and tracking
We use cookies and similar technologies to operate our site, remember preferences, analyze traffic, and improve performance. Cookies may be required for core site functionality, such as cart storage, checkout, and login sessions.
Where required by law, we will ask for your consent before placing non-essential cookies, such as analytics or advertising cookies. You can manage cookies through your browser settings and, where available, through our cookie banner or preference center.
8. Retention of data
We keep personal data only for as long as necessary for the purposes described in this policy, including to fulfill orders, handle disputes, comply with legal obligations, and enforce agreements.
Typical retention periods may include:
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Order and invoice records: retained for the period required by tax and accounting law.
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Customer support records: retained for a reasonable period after the issue is resolved.
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Marketing data: retained until you unsubscribe or withdraw consent.
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Website analytics data: retained according to our analytics settings and legal requirements.
When data is no longer needed, we delete it or anonymize it securely.
9. Data security
We use reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures may include encrypted connections, access controls, secure hosting, and internal policies designed to limit access to personal information.
No method of transmission or storage is completely secure, but we work to protect your information in line with the sensitivity of the data we process.
10. Your rights
Depending on where you live, you may have some or all of the following rights:
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The right to access your personal data.
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The right to correct inaccurate or incomplete data.
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The right to delete your personal data.
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The right to restrict or object to certain processing.
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The right to data portability.
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The right to withdraw consent at any time, where processing is based on consent.
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The right to lodge a complaint with your local data protection authority.
If you want to exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request.
11. Marketing communications
If you subscribe to our newsletter or marketing emails, we may send you product updates, promotions, or offers. You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly.
We do not send non-essential marketing where consent is required unless you have opted in, and we do not use pre-ticked consent boxes for optional communications.
12. Children
Our website and products are not intended for children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will take appropriate steps to delete it.
13. Third-party websites
Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external websites you visit.
14. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated version will be posted on this page with a revised effective date.
15. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at:
Flintron
Email: support@flintron.com
Address: Blendas gata 61, Hisings Backa, Västra Götaland County, Sweden
Phone: +46 70 406 1913